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For rechargeable devices without a power button, simply plug them into a USB port using the charging cable. Give it a go.ģ) Another troubleshooting tip, which actually works for me for a range of issues is to restart your Garmin smartwatch or fitness tracker. Restarting your smartphone might also help. GARMIN EXPRESS CANNOT FIND MY DEVICE BLUETOOTHIt should go without saying that your Garmin device needs to be in close vicinity to your smartphone in order for a Bluetooth connection to be made.Ģ) If the sync issue persists, the next thing you should try is closing and re-opening the app. Do it a couple of times to see if it resolves the issue. Switch Bluetooth on your smartphone on and off to ensure the connection is good. Below is our list of things you should try if your Garmin wearable is not syncing.ġ) The first thing you should do if your wearable refuses to sync is to make sure the Bluetooth on your smartphone is switched on. The green dot shows your device is connected. To initiate a sync manually, simply pull down on the smartphone display. If the ring is greyed out it’s either finished syncing or not paired. It will spin and a white line on the status ring will show progress. You’ll know your wearable is playing nice with the app by looking at the sync ring. So in that sense there’s no cause for worry. In fact, all your workouts since you bought the watch are sitting there. What you first have to realize is that most likely, you have not lost the workout. You’ve put in a hard workout but it just won’t sync. ![]() As great as the watch is, I do have sync issues from time to time. My device of choice is the Forerunner 935. It might take a few clicks but it’s probably there. Look hard enough and you’ll find the piece of data you are looking for. Garmin Connect is probably not the best app out there, but it is one of the most comprehensive ones. ![]() One thing that all Garmin fitness trackers and smartwatches have in common is that they use the same smartphone software. Here’s what to do if your Garmin wearable is not syncing workouts. But things don’t always go smoothly and issues do arise. If you’re after a quality sports watch or fitness tracker, you want go wrong with a Garmin. This would prevent anything that could drain power from the unit having access to that battery power and leaving the unit dead.Garmin is one of the best known names in the wearables space. As a further suggestion, I would recommend you pull the power cord out of the cigarette lighter socket when the vehicle is not operating. If the icon does not disappear, the unit is not charging and you will need to check the fuse in the end of the cord. Just as a note, when you connect the unit to the power cable in the vehicle, make sure the battery icon (next to the time on the Menu screen) disappears. GARMIN EXPRESS CANNOT FIND MY DEVICE UPDATEDo no be alarmed, this is part of the update procedure, and the screen will return to normal within seconds. Note: the screen will fade out and go blank during this process. A message will appear on the screen stating "Updating PLD Software". G.) Disconnect the C5XX from the usb cable and let the unit restart. GARMIN EXPRESS CANNOT FIND MY DEVICE SOFTWAREIf you do not see this PLD software it is included in the regular update. ![]() This should correct the power lock up issue that we were seeing on these units. GARMIN EXPRESS CANNOT FIND MY DEVICE SERIESIf you are asked if you want WebUpdater to check for additional updates, select yes then choose only those updates that you need.Į.) After the initial update you will be asked if you want WebUpdater to search for any additional updates – select yes.į.) When now doing a software update on the C5xx series using the WebUpdater, you MAY now notice an update available for the PLD software in the additional updates section. After that, attach your device (GPS) to the computer and follow the prompts to update your unit. The first thing the program does is try to update itself. GARMIN EXPRESS CANNOT FIND MY DEVICE INSTALLNext click Run to install the program to your computer. If given the option to RUN or SAVE, click RUN. Next agree to the terms and conditions and on the last screen click DOWNLOAD again. For most users, unless you know otherwise, select “WebUpdater Ver. You will be given several choices to download. To update your unit’s software, click on the following link - and click on Unit Software. At this time the C5XX will reset and power on.ĭ.) Update your unit’s software. Proceed to “C” the following day.Ĭ.) After removing the face plate on the front of the Garmin press and release the reset button. Allow the C5XX to charge on the computer overnight (with the computer staying on). The following procedure will update a file in your C5XX and correct the power issue you are experiencing with your Garmin.Ī.) Let the Garmin sit without power for at least 24 hours.ī.) Plug the C5XX into your computer ( using a usb port in the back of the computer) with the cable provided with the unit. ![]()
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